Supersup.com Goes Live With Sideware's eCRM Solution; Internet Based Vitamin Wholesaler Offering ''Dr. Bean'' Customer Service Tool on Web Site.

Business/High Tech Editors

RESTON, Va.--(BUSINESS WIRE)--June 8, 2000

Sideware (OTCBB:SDWSF) and (CDNX:SYD.U), a developer of customer service solutions for e-business, and Supersup.com, an online discount vitamin and health product store, are pleased to announce that Supersup.com is using Sideware's Dr. Bean Java software for live, state-of-the-art customer service on its Web site at www.supersup.com which is part of the eHealthstore network.

Dr. Bean is a Java-based e-CRM (customer relationship management) software tool that provides online customers with live and instantaneous customer service. Sideware, an e-business company that provides integrated software products and solutions that are advancing relationship building in the dot.com world, developed Dr. Bean.

"With Supersup.com, we are seeing Dr. Bean applied in one of the best possible scenarios: online retail customer service," said James Speros, president of Sideware. "Supersup.com is among the best health product web sites out there, due to, among other things, the fact that they realize the need to keep shoppers satisfied with live customer service so that they will return time and again to make purchases on their site."

"As online retailers in the health and wellness arena, we realize how essential it is to have live customer service because questions constantly arise with the purchase of vitamins and health products," said Grant Johnson, president of Healthnet International. "With Dr. Bean on the Supersup.com site, we are providing customers with the best service possible. We chose Sideware's Dr. Bean because it is definitely ahead of the curve as an eCRM product."

To access Dr. Bean real-time customer service, Supersup.com customers log onto www.supersup.com and click on the Interactive Customer Service icon. There, customers will be lead through the Dr. Bean application and find several options to contact Supersup.com customer service representatives.

Clicking on the Dr. Bean Live Customer Service icon will automatically bring up the Dr. Bean live interface on the customer's Web page. A Supersup.com customer service representative will greet the customer and the customer will then be able to ask questions directly to the representative in real-time. The representative will answer customer questions and can even guide the customer by pushing Web pages and other content directly onto the customer's Web page interface. Dr. Bean also allows tracking of customer inquiries, so that the representative can access historical data to better assist the customer.

About Supersup.com

Supersup.com is partnered with a strong ally in Seattle Super Supplements. Founded in 1994, Seattle Super Supplements is a privately owned successful chain of discount vitamin stores. Company founder and president, John Wurts opened his first store with the vision of enormous selections of name brand supplements at discount prices. In addition to some of the best prices in the industry, Seattle Super Supplements also prides itself on having one of the most helpful and knowledgeable staffs around. John carries with him over 10 years of experience in the vitamin supplement industry and a passion for nutrition and sports alike. In July 1999 Seattle Super Supplements opened their newest and largest store in Renton, Washington. This new store features one of the largest and most diverse selections of vitamins, herbs, homeopathic, and fitness supplements on the west coast.

About Sideware

Sideware is a strategic software development company dedicated to web-based real time, collaborative customer service, or e-Customer Relationship Management (e-CRM), an industry that is forecasted to be a $5 billion market. Sideware is an independent software vendor (ISV) of IBM and has coupled e-CRM technology with IBM products, providing a flexible e-Business "backbone" for helping corporations build profitable relationships with their customers. The company is a Java developer, having exclusively built "Dr. Bean" using Java and Enterprise Java technologies. Other key strategic worldwide business partnerships include ties with Oracle Corp., Sun Microsystems and SAIC. Based in Reston, Va., Sideware Corporation is a wholly owned subsidiary of Sideware Systems Inc. of North Vancouver, BC. Sideware Systems Inc. publicly trades on both the OTC Bulletin Board and on the Canadian Venture Stock Exchange (OTCBB:SDWSF) and (CDNX:SYD.U). For further information on Sideware's total solution or turnkey products and services, please visit www.sideware.com. For investment information visit www.techwestmgmt.com/sideware.

ON BEHALF OF THE BOARD

OWEN JONES

CEO, DIRECTOR

The Canadian Venture Exchange Does Not Accept Responsibility For The Adequacy Or Accuracy Of This Release.

The Private Securities Litigation Reform Act of 1995 provides a "safe harbor" for forward-looking statements. Certain information included in this communication (as well as information included in oral statements or other written statements made or to be made by Sideware Systems Inc.) contains statements that are forward-looking, such as statements relating to the future anticipated direction of the high technology industry, plans for future expansion, various business development activities, planned capital expenditures, future funding sources, anticipated sales growth and potential contracts. Such forward-looking information involves important risks and uncertainties that could significantly affect anticipated results in the future and, accordingly, such results may differ from those expressed in any forward-looking statements made by or on behalf of Sideware Systems Inc. These risks and uncertainties include, but are not limited to, those relating to development and expansion activities, dependence on existing management, financial activities, domestic and global economic conditions, changes in federal or state income tax laws, and market competition factors.